Position: Leisure Air Travel Specialist
Location: Remote. Must be able to work 9-6PM PST
Experience in travel or with Sabre GDS is beneficial, but not required.
Company Description: Global First Travel is a luxury air desk that specializes in complex international air itineraries, booked in the Sabre GDS. We believe in the power of hard work and teamwork. Always being ready to go the extra mile and take initiative.
We are seeking a full time unexperienced agent who is motivated and ambitious. Must be able to multi-task in a fast paced and high-volume environment and not be afraid to take on new challenges.
We will help you become proficient in the Sabre GDS for pricing, booking, ticketing, and exchanging. Great customer service skills, patience, attention to details, and a willingness to go beyond.
Qualifications:
- Reliable, flexible, driven, and eager to learn
- Exceptional attention to detail, organized
- Excellent communication skills
- Capable of multi-tasking
- Ability to adapt quickly to an ever-changing, high-paced environment
- Excellent listening skills and an eagerness to provide outstanding customer service and support
- Ability to demonstrate enthusiasm, sincerity, and professionalism for the job
- Self-motivated & driven to go beyond.
- Willingness to learn and take initiative
Excellent benefits offered:
- Medical, Vision and Dental Insurance
- Discounted travel opportunities
- Paid vacation
- 401K
Responsibilities:
- Respond to all inquiries from clients and supervisor with a sense of urgency
- Quality control of work, reviewing client reservations for accuracy
- Ability to work as part of a team as well as function independently
- Regular and dependable attendance and punctuality is required
Skills required
- Experience and patience with handling high-end, discerning and demanding clients while maintaining positive attitude.
- Strong customer services skills and ability to think outside the box are a must.
- Ability to function in a very fast-paced, demanding environment and maintain a good attitude and a high quality of work.
Please include the following in your cover letter.
- Find and provide the Sabre GDS command to check flight availability from New York (JFK) to London (LHR) on April 15, 2025.
- Include an example of when you had to learn something new and how you learned it.
Job Type: Full-time
We are looking for individuals who can dedicate 40 or more hours a week. Typical hours are Mon-Fri from 9am-6pm PST, with 45 minutes break.