Experienced Sabre Agent

Position: Experienced Sabre Agent

Location: Remote. Must be able to work 9-6PM PST

Company Description: Global First Travel is a luxury air desk that specializes in complex international air itineraries, booked in the Sabre GDS.

We are seeking a full time experienced agent. Individual must be able to multi-task in a fast paced and high-volume environment.

Must be proficient in the Sabre GDS for pricing, booking, ticketing, and exchanging. Great customer service skills, patience, attention to details, and a willingness to please is required.

Qualifications:

  • Reliable, flexible, driven, and eager to learn
  • Exceptional attention to detail, organized
  • Excellent communication skills
  • Capable of multi-tasking
  • Ability to adapt quickly to an ever-changing, high-paced environment
  • Excellent listening skills and an eagerness to provide outstanding guest service
  • Ability to demonstrate enthusiasm, sincerity, and professionalism for the job
  • Self-motivated & driven to go beyond.
  • willingness to learn.

Excellent benefits offered:

  • Medical, Vision and Dental Insurance
  • Discounted travel opportunities
  • Paid vacation
  • 401K

Responsibilities:

  • Respond to all inquiries from clients and supervisor with a sense of urgency.
  • Quality control of work, reviewing client reservations for accuracy.
  • Ability to work as part of a team as well as function independently
  • Regular and dependable attendance and punctuality is required.

Skills required

  • At least 2 years of experience in travel, handling domestic and international travel.
  • At least 2 years of experience in ”Sabre” Global Distribution System (GDS) skills is a most.
  • Experience and patience with handling high-end, discerning and demanding clients while maintaining composure.
  • Strong customer services skills and ability to think outside the box are a must.
  • Ability to function in a very fast-paced, demanding environment and maintain a good attitude and a high quality of work.

Job Type: Full-time

We are looking for individuals who can dedicate 40 or more hours a week. Typical hours are Mon-Fri from 9am-6pm PST, with 45 minutes break.

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