Position: Experienced Sabre Agent
Location: Remote. Must be able to work 9-6PM PST
Company Description: Global First Travel is a luxury air desk that specializes in complex international air itineraries, booked in the Sabre GDS.
We are seeking a full time experienced agent. Individual must be able to multi-task in a fast paced and high-volume environment.
Must be proficient in the Sabre GDS for pricing, booking, ticketing, and exchanging. Great customer service skills, patience, attention to details, and a willingness to please is required.
Qualifications:
- Reliable, flexible, driven, and eager to learn
- Exceptional attention to detail, organized
- Excellent communication skills
- Capable of multi-tasking
- Ability to adapt quickly to an ever-changing, high-paced environment
- Excellent listening skills and an eagerness to provide outstanding guest service
- Ability to demonstrate enthusiasm, sincerity, and professionalism for the job
- Self-motivated & driven to go beyond.
- willingness to learn.
Excellent benefits offered:
- Medical, Vision and Dental Insurance
- Discounted travel opportunities
- Paid vacation
- 401K
Responsibilities:
- Respond to all inquiries from clients and supervisor with a sense of urgency.
- Quality control of work, reviewing client reservations for accuracy.
- Ability to work as part of a team as well as function independently
- Regular and dependable attendance and punctuality is required.
Skills required
- At least 2 years of experience in travel, handling domestic and international travel.
- At least 2 years of experience in ”Sabre” Global Distribution System (GDS) skills is a most.
- Experience and patience with handling high-end, discerning and demanding clients while maintaining composure.
- Strong customer services skills and ability to think outside the box are a must.
- Ability to function in a very fast-paced, demanding environment and maintain a good attitude and a high quality of work.
Job Type: Full-time
We are looking for individuals who can dedicate 40 or more hours a week. Typical hours are Mon-Fri from 9am-6pm PST, with 45 minutes break.